Privacy Policy
Stannard Family Homes (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website or interact with our business.
What Information We Collect
We may collect personal information including:
- Your name
- Email address
- Phone number
- Property address
- Information about your building project
- Any information you provide through our contact forms, consultation bookings or brochure downloads
We may also collect non identifying information such as your IP address, browser type and website usage through analytics tools.
How We Collect Your Information
We collect personal information when you:
- Complete a contact form
- Book a consultation
- Download a brochure or resource
- Subscribe to receive updates
- Contact us by phone or email
- Visit our website
Some information may also be collected automatically through cookies and analytics technologies.
How We Use Your Information
We use your information to:
- Respond to your enquiries
- Arrange consultations
- Provide information about our services
- Send requested resources
- Improve our website and customer experience
- Communicate with you about your project
- Comply with legal obligations
We will only use your information for the purpose for which it was collected or where otherwise permitted by law.
Marketing Communications
If you choose to receive marketing communications, we may occasionally send you updates, building advice, promotions or other information about our services.
You can unsubscribe at any time by following the unsubscribe link included in our emails or by contacting us directly.
Disclosure of Information
We do not sell or rent your personal information.
Your information may be shared with trusted third party service providers who assist us in operating our business, including:
- Website hosting providers
- CRM and email marketing platforms
- Booking software providers
- Website analytics providers
- Professional advisers where required
These providers are only permitted to use your information to provide services on our behalf.
Cookies
Our website uses cookies to improve your browsing experience and understand how visitors use our website.
Cookies help us analyse website traffic, remember your preferences and improve website performance.
You can disable cookies through your browser settings, however some parts of the website may not function correctly.
Third Party Services
Our website may use third party services including:
- Google Analytics
- Google Ads
- Meta Pixel
- Calendly
- Email marketing platforms
- Embedded videos and social media content
These services may collect information in accordance with their own privacy policies.
Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure.
While we take appropriate security measures, no method of transmitting information over the internet can be guaranteed to be completely secure.
Access to Your Information
You may request access to the personal information we hold about you or ask us to correct inaccurate information.
To make a request, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Stannard Family Homes
Phone: (08) 8445 7844
Email: [email protected]
Website: https://stannardfamilyhomes.com.au
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, legal obligations or website functionality.
The latest version will always be available on this page.
This Privacy Policy is intended as a general website privacy policy. If you collect sensitive information, use advanced marketing automation or have specific legal obligations, you should seek legal advice to ensure full compliance with Australian privacy legislation.