FAQ
Everything you need to know before, during, and after building with Stannard Family Homes.
Getting Started / Before Design
No — we don’t provide house & land packages, and we don’t source land for clients. At Stannard Family Homes, we only build on land you already own.
This approach ensures we can focus 100% on designing and constructing a home that works with your site’s unique opportunities and constraints — rather than trying to fit your lifestyle into a generic developer package. The result is a truly custom home that’s tailored to you.
Our focus is on Adelaide metro and surrounding regions, including:
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Western suburbs
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Southern suburbs (down to Sellicks Beach)
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Select country areas such as Mount Barker, Strathalbyn, and the Murraylands
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In some cases, parts of the eastern suburbs depending on project scope
If you’re unsure whether your block is in our build zone, just ask — we’ll confirm straight away.
👉 Learn more under Where We Build.
That’s completely fine — most of our clients begin at this stage. At Stannard Family Homes, we don’t expect you to have it all figured out before you start.
We’ll begin with an initial design consultation — a relaxed session with one of our experienced designers where we’ll explore:
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Your lifestyle and family needs
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Your budget and priorities
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Your land or site details (or help you if you’re still searching)
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Any inspirations, features, or must-haves you’ve envisioned
From there, our team will create a tailored concept plan designed to suit your block, lifestyle, and goals — with flexibility to refine along the way. You’ll also benefit from early builder input, ensuring your vision is balanced with practicality and cost-efficiency.
It’s the beginning of a collaborative process where you stay in control, and we bring the expertise to make it happen.
👉 Explore more under Custom Homes.
The first conversations you have with your builder set the tone for the entire journey. To get the best outcome, it’s important to be upfront about:
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Your budget and priorities — what’s essential, and where you’re open to compromise
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Your must-have design elements — the features you can’t imagine living without
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Your lifestyle and long-term goals — how you live today, and how you want your home to grow with you
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Your site details — block size, orientation, and any potential challenges
Talking through these points early helps bridge what we call “the architect–builder gap” — where designs can look great on paper but become impractical or costly to build. Aligning upfront sets realistic expectations and lays the foundation for a smoother, more enjoyable journey.
While architects are incredibly skilled at creating stunning designs, they often work independently of construction costs, site realities, and builder processes. This can lead to a common issue known as “The Architect Trap” — where homeowners invest time and money into a beautiful set of plans, only to discover the build cost far exceeds their budget.
Starting your journey with a builder-led design team like Stannard Family Homes helps you avoid this costly and emotional setback.
Here’s why builder-first works better:
✅ Realistic budgeting from day one
We’re not just designing for aesthetics — we’re designing for function, cost-efficiency, and feasibility. Every decision is made with your budget and block in mind.
✅ Fewer surprises, fewer delays
Builders bring a practical lens to the design process, flagging potential issues early. This ensures your project progresses smoothly from concept to construction without needing major plan revisions later.
✅ A cohesive team working toward one goal
When your designer and builder are part of the same team, communication is seamless. This reduces friction, ensures consistent expectations, and ultimately delivers a better outcome.
✅ Quicker timelines, smarter decisions
By planning with construction in mind, we can pre-order materials, prepare the site earlier, and reduce unnecessary back-and-forth between external consultants.
✅ Better site-specific design
We don’t just draw something pretty — we consider your site’s slope, orientation, council rules, and soil conditions, so your home is designed to perform.
Many of our clients come to us after spending thousands on architect plans they couldn’t afford to build. Starting with us means your vision is nurtured within real-world constraints, so you end up with a home you love — and can afford.
🔗 Read more in Avoid the ‘Architects Trap’: How Early Builder Involvement Keeps Costs Down
If you're ready to start fill out this form for a FREE consultation Have land and ideas? Ready to build your dream home? We are your solution!
The difference comes down to personalisation, quality, and experience.
At Stannard Family Homes, we’re a custom-home builder. Every design starts with you — your land, your lifestyle, and your budget. No two homes we build are the same, because no two families are the same. You’re involved at every stage, from concept to selections.
By contrast, volume builders work at scale. They build from a fixed library of floorplans, repeating them across many developments. While this can look cheaper upfront, there are trade-offs:
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Little to no flexibility in layouts or inclusions
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Hidden costs appearing after contract signing
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Limited fixture and finish selections (locked behind “upgrade” packages)
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Homes not tailored to your block (impacting efficiency and liveability)
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Less direct contact — often salespeople instead of builders or designers
With a custom builder, you’ll benefit from:
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Direct communication with your builder
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Freedom to tweak every element of your home
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Premium craftsmanship and materials
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A design shaped to your block’s size, orientation, and views
In short: if you want a home that feels uniquely yours — built with care, intention, and flexibility — a custom-home builder like Stannard is the better fit.
Design & Pre-Construction
No — our design process is always tied to a complete build. This ensures your plans are fully engineered, budget-checked, and council-ready before construction starts. It also guarantees what’s designed is practical, achievable, and built to last.
Yes. Designing for challenging blocks is one of our specialties. We regularly create homes for:
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Narrow frontages (as little as 9m)
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Sloping or split-level blocks
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Corner sites with complex access
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Acreage blocks that maximise views and landscapes
Your home is shaped to your land — never forced onto it.
Yes. Demolition services are subject to the type of build, location, and site conditions, but we can manage the entire knockdown process for you. This includes:
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Obtaining all necessary permits and approvals
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Organising service disconnections
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Engaging licensed demolition contractors
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Clearing and preparing the site for construction
You’ll have a single point of contact throughout, making the process simple and stress-free.
Yes. Once demolition begins, the site is no longer habitable. Most families arrange short-term rental accommodation or stay with relatives during the build. We’ll give you a clear timeline so you can plan ahead with minimal disruption.
Timelines vary depending on council approvals, demolition requirements, and the size and complexity of your home. You’ll receive a clear schedule upfront, and you’ll have full visibility of progress through our BuilderTrend client portal.
Timeframes vary by site and council requirements, but as a rough guide:
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Vision & Design: 4–6 weeks
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Pre-Construction (approvals, engineering, selections): 6–10 weeks
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Construction: tailored to your project’s size and complexity
All progress is tracked in BuilderTrend so you always know where things stand.
Pre-construction is where we do the groundwork to set your build up for success. We coordinate:
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Council approvals and engineering
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Demolition permits (if needed)
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Your design selections and documentation
This ensures everything is ready before construction begins, preventing delays and hidden surprises.
The most common traps are:
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Price escalation clauses — allowing costs to rise mid-project
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Vague inclusions — “luxury” or “premium” without specifics
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Hidden variation fees — even small changes costing thousands
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Conditional discounts — like “pending management approval”
At Stannard Family Homes, our contracts are transparent and itemised so you know exactly what’s included.
Clear documentation is one of the best protections for both you and your builder. It:
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Prevents miscommunication or assumptions
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Protects both parties with written records
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Ensures design consistency from approvals to build
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Reduces stress and avoids “that’s not what we agreed to” disputes
At Stannard Family Homes, everything is documented — inclusions, variations, selections, progress milestones, and payments. You’ll always know where you stand.
We use the Housing Industry Association (HIA) contracts — one of the most widely recognised in the industry. These contracts provide fairness and clarity for both client and builder, covering:
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Inclusions and specifications
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Payment schedules and milestones
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Variation processes
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Warranties and responsibilities
They give you a legally sound, transparent agreement and peace of mind throughout your journey.
Costs, Quotes & Contracts
Our custom homes typically start from $550k for single-storey designs and $650k for double-storey designs.
Your final investment depends on:
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Block conditions (slope, soil, and services)
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Council requirements
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Your chosen finishes and inclusions
We’ll guide you early in the process, so you understand the likely range before moving forward.
Often, yes. Renovations come with hidden costs, structural surprises, and compromises that add up quickly. A knockdown and rebuild lets you start fresh with a brand-new, efficient home that avoids patchwork fixes and gives you exactly what you want.
Large discounts are usually marketing tactics, not genuine savings. They’re often offset by:
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Inflated prices in other parts of the contract
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Hidden upgrades and exclusions that reappear later as extras
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Cheaper materials or trades to cut costs
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Pressure-selling tactics designed to make you sign quickly
At Stannard Family Homes, we don’t play the discount game. We provide transparent, detailed quotes that reflect the true cost of your build from the start — no gimmicks, no surprises.
Low quotes often exclude essentials like siteworks, retaining walls, or electricals. Those costs don’t disappear — they resurface later as:
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Variation fees once construction begins
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Forced “upgrades” to meet your expectations
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Budget blowouts that make the “cheap” quote more expensive in the end
At Stannard Family Homes, we provide detailed, transparent quotes upfront, so you know exactly what you’re committing to.
No — because every home we build is completely custom. A flat $/m² rate doesn’t reflect real costs, which depend on:
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Your block’s slope, soil, and site conditions
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The complexity of your design and floor plan
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Your chosen level of inclusions and finishes
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Materials, energy goals, and unique features
We provide detailed, itemised quotes tailored to your home — so you know exactly what your investment covers.
Red flags to watch for:
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Unrealistic allowances (low Prime Costs or Provisional Sums)
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Missing essentials like siteworks, stormwater, or driveways
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Escalation clauses that let prices rise mid-build
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Vague inclusions lists with no brands, models, or specs
At Stannard Family Homes, we provide:
- Fully itemised, fixed-price quotes
- Clear documentation of all products and inclusions
- Upfront inclusion of site and compliance costs
“Free” promotions are rarely free — the costs are usually covered by:
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Inflated slab or footing prices
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Substituted, lower-quality materials
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Cutbacks on essentials like insulation, waterproofing, or warranty cover
The smartest approach is to look at the total build price and inclusions, not just the shiny extras.
Some builders advertise “premium” finishes but deliver cheaper alternatives in the contract. This bait-and-switch means you’ll be forced to pay for costly upgrades mid-build.
How to protect yourself:
- Ask for brands, models, and materials in writing
- Avoid vague terms like “luxury” or “high-end”
- Compare the contract inclusions to the display home
At Stannard Family Homes, what you see is what you get — all inclusions are clearly documented upfront.
Big discounts can hide risks like:
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Excluding siteworks or premium finishes
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Using cheaper materials or cutting corners
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Applying pressure tactics to sign quickly
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Masking financial issues with short-term cash flow boosts
At Stannard Family Homes, we focus on honest, fixed-price contracts — no gimmicks, just transparency.
Look for these red flags:
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Itemised quotes — check if brands, site costs, and allowances are realistic.
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Fine print — watch for escalation clauses or vague exclusions.
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Inclusions — ensure brands, finishes, and models are clearly listed.
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Urgency tactics — pressure to “sign now” usually means it’s not a real saving.
At Stannard Family Homes, our pricing is transparent and fixed — so you know exactly where every dollar goes.
Some builders charge excessive fees for even small modifications, like:
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Adding markups on minor changes
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Charging per change instead of per stage
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Using vague wording to keep costs open-ended
At Stannard Family Homes, all variation processes are clearly documented. We keep changes fair and transparent, so you stay in control.
The key is to work with a builder who designs with costs in mind from the start.
At Stannard Family Homes, we:
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Design around your block, budget, and lifestyle
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Provide cost guidance throughout the design phase
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Offer practical alternatives that keep your vision intact
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Provide site-specific, itemised quotes with fixed pricing where possible
This ensures your home is beautiful, functional, and financially realistic.
Not necessarily. Lower rates often increase demand, which drives up:
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Land prices
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Material costs
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Trade availability and labour rates
While your loan repayments may improve, the actual cost of building usually rises in a hotter market. Starting early helps your secure today’s prices before demand pushes them higher.
Delaying rarely saves money — construction costs almost never go down. Waiting often means:
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Higher material and labour prices
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Longer trade wait times
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Missing out on favourable finance conditions
If your finances and block are ready, the best time to start is now — so you can lock in today’s costs and avoid future rises.
“Free quotes” are usually rough estimates based on guesswork, not real site data. They often leave out genuine costs, which later reappear as expensive variations.
A PSA is a small upfront investment that covers:
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Soil testing and engineering reports
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Site-specific design consultation
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Council and compliance checks
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Energy and stormwater assessments
The result?
- A fixed-price quote, not a vague estimate
- Fewer surprises and blowouts
- Faster approvals and smoother construction
At Stannard Family Homes, we believe in getting it right from the start — not cutting corners to win signatures.
Communication and Trust
As much or as little as you like. Our BuilderTrend client portal gives you daily photo updates, logs, and milestones, plus a direct messaging tool. You’ll always know what’s happening on site without needing to chase updates.
A great builder isn’t just skilled in construction — they’re skilled in relationships. A trustworthy builder demonstrates:
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Written documentation — no vague promises, everything is clearly outlined
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Honesty about project fit — willing to say “no” if your budget or vision doesn’t align
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Transparency in pricing and variations — no hidden extras
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Emotional steadiness — calm and professional under pressure
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Accountability — mistakes are owned and fixed without excuses
At Stannard Family Homes, these aren’t ideals — they’re daily practices. It’s why so many of our clients return to us and refer friends and family.
🔗 Read more: The Top 3 Reasons to Build a Custom Home
To protect your budget, work with a builder who is upfront about every detail before you sign.
Here’s how to ensure transparency:
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✅ Ask for a detailed, itemised breakdown of inclusions and allowances
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✅ Clarify vague terms — especially around escalation clauses, variation fees, and discount conditions
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✅ Confirm “free” items or promotions are clearly documented
At Stannard Family Homes, our contracts are clear, fixed, and fully itemised — giving you peace of mind and no surprise costs.
🔗 Learn more: 3 Unexpected Costs Before Signing a Building Contract
Custom home building is exciting, but it’s a complex, multi-stage process. Even with careful planning, challenges can arise — from weather delays to material shortages.
Here’s how to prepare:
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Expect challenges — and plan for flexibility
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Choose a builder who communicates clearly — updates, solutions, not excuses
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Adopt a team mindset — treat your builder as a partner, not just a contractor
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Know your contract and documentation — clarity upfront means fewer surprises later
At Stannard, we believe transparency and preparation turn challenges into steppingstones — not stumbling blocks.
🔗 Read more: 5 Things You Must Do to Avoid a Home-Building Nightmare
The most reliable builders bring both technical expertise and emotional intelligence. Look for someone who:
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Knows when to say “no” — setting realistic expectations
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Documents everything — selections, variations, agreements
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Communicates clearly — regular updates, scheduled meetings, client portals
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Manages trades and suppliers fairly — ensuring quality and respect on site
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Stays calm under pressure — professional and solution-focused
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Owns mistakes — and fixes them promptly
At Stannard Family Homes, we aim to embody all of these qualities — because trust isn’t just promised, it’s practiced.
🔗 Read more: What Makes a Builder Truly Trustworthy
Transparent quoting means no guesswork and no vague numbers. A trustworthy builder will:
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Conduct site-specific assessments (soil tests, engineering, council checks)
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Hold design meetings to fully understand your needs
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Provide a detailed, itemised quote with no hidden costs or inflated allowances
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Walk you through the quote line by line before asking for a commitment
At Stannard Family Homes, we do all of this through our Preliminary Services Agreement (PSA), ensuring your investment is based on real numbers and real site conditions.
🔗 Learn more: The True Cost of Low Quotes
Trades and shortages
Australia has faced an ongoing shortage of skilled trades, caused by fewer apprentices entering the industry and strong demand for new homes.
What this means for your build:
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Longer wait times to secure certain trades during busy periods
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Higher labour costs, which can push up budgets
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Greater risk of delays if trades are overbooked or poorly scheduled
It’s an industry-wide challenge — but how your builder manages it makes all the difference.
At Stannard Family Homes, we’ve built a strong network of reliable trades who value our consistency, clear communication, and on-time payments.
Here’s how we minimise the impact:
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Advance scheduling — locking in trades early to secure availability
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Strong relationships — we pay promptly and treat trades as partners, so they prioritise our projects
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Smart systems — we use modern project management tools to prevent bottlenecks and keep work flowing
This proactive approach avoids last-minute scrambles and helps us deliver your home on time and to the highest standard.
Transparency is central to our process. You’ll always know what’s happening with your build through:
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Regular progress updates — with photos, milestone recaps, and next steps
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On-site meetings — at key stages so you can walk through and ask questions
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Your own online client portal (BuilderTrend) — to track progress, view schedules, and message your project coordinator
We want you to feel confident and excited every step of the way — not stressed or left in the dark.
🔗 Learn more about our Custom New Build Homes Adelaide | Stannard Family Homes
Emotions of building
Our service doesn’t stop once you move in. Every home goes through a 21-point quality check before handover, and we schedule a follow-up visit three months later to ensure everything is performing as it should. You’ll also have the support of our dedicated Warranty Coordinator, who will be your point of contact for any questions or concerns after handover. They’ll make sure issues are handled quickly and smoothly, giving you confidence and peace of mind long after the keys are in your hands.
You’re not alone — many of our clients come to us after stressful or disappointing experiences elsewhere.
One client signed with a builder offering a steep “discount,” only to face hidden fees and endless delays. By the time she reached out to us, she was anxious and unsure about continuing her build journey.
At Stannard Family Homes, we took the time to explain every detail clearly, answer her questions honestly, and support her through the design and quoting process. The result? A beautiful custom home delivered on time, on budget, and with zero surprises — restoring her trust in the building process.
Trust and accountability are the foundations of a reliable builder–client relationship. A trustworthy builder will:
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Take responsibility for mistakes
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Fix issues at their own cost
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Communicate openly and honestly
At Stannard Family Homes, accountability is non-negotiable. Owning our work — the wins and the challenges — is part of delivering a great experience.
Your site supervisor isn’t your only point of contact — the office team is just as important for keeping your project on track.
Here’s why:
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Knowledgeable support — trained in selections, specifications, contracts, scheduling, and compliance
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Efficiency — they handle admin and queries so your supervisor can focus on managing trades and quality on-site
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Seamless coordination — the office and site teams work together to ensure every decision, variation, and update is actioned promptly
At Stannard, you benefit from both — a dedicated site team and a responsive office team — giving you clarity and confidence throughout your build.
🔗 Learn more: Our Team
Reviews are one of the most powerful tools when choosing a builder because they reflect real client experiences — not sales pitches.
Look for:
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Consistent feedback about clear communication
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Stories of on-time delivery
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Comments on how issues were handled
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Praise for the quality of the finished home
At Stannard Family Homes, we’re proud of the reviews our clients share. They showcase our genuine commitment to transparency, trust, and building homes that live up to expectations.
The best way to avoid stress, delays, and budget blowouts is to choose the right builder from the start. Look for one who offers:
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Clear, consistent communication — regular updates and open conversations
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Strong internal teams & trade relationships — respectful, professional, and reliable partners
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Transparency & documentation — itemised quotes, written agreements, clear inclusions
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A client-first mindset — treating you like a partner, not just a contract
At Stannard, we pride ourselves on building both homes and relationships the right way — with honesty, structure, and strong communication.
A fixed-price contract gives you more than just a number — it gives you confidence, clarity, and control.
Benefits include:
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Budget certainty — know exactly what your home will cost before building begins
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Peace of mind — no hidden fees or vague allowances
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Reduced risks — fewer financial surprises, delays, or cancellations
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Trust & transparency — everything is outlined upfront, so nothing is left to chance
At Stannard Family Homes, fixed pricing is central to our commitment to honesty and long-term client trust.
Having your builder involved from the very beginning reduces stress because you’re never left guessing or managing the process alone.
A quality builder will:
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Provide regular updates and open communication
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Collaborate on design choices that balance style, cost, and practicality
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Flag potential issues early and offer proactive solutions
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Adjust plans as needed without compromising your vision or budget
At Stannard Family Homes, we work with you, not just for you, so your project stays realistic, on track, and enjoyable from start to finish.
Size matters when it comes to choosing a builder. Both extremes carry risks:
The risks of very large builders:
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Financial instability due to razor-thin margins across hundreds of projects
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Rigid systems with little flexibility for true customisation
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Impersonal service — often handed off to sales reps or admin staff
The challenges of very small builders:
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Limited resources — no dedicated design, admin, or project systems
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Cash flow risks — fewer jobs make them more financially vulnerable
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Reliability concerns — delays if the owner is overstretched or unavailable
Why a mid-size builder is the best choice:
At Stannard Family Homes, we’re intentionally mid-sized — big enough for financial stability, trusted suppliers, and proven systems, yet small enough to offer flexibility, personal attention, and genuine service. You’re never just a number.
One client came to us after being pressured into a rushed contract with another builder offering a steep “discount.” What looked like a bargain quickly became a nightmare — with hidden costs, vague inclusions, and ongoing stress.
When she reached out to us, we took a different approach:
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Walked her through her contract details clearly
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Explained inclusions, timelines, and costs with full transparency
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Supported her through every step of design and planning
The result? A beautiful custom home delivered on time, on budget, and with zero surprises. Most importantly, she regained confidence in the building journey.