FAQ

Everything you need to know before, during, and after building with Stannard Family Homes.

Starting Your Build (Before You Commit)

If you’re feeling unsure where to begin, these are the questions most people ask us first.

I don’t have any designs or plans yet — where do I start?

That’s completely fine — most of our clients start here. You don’t need designs or plans before getting in touch.

We begin with an initial design consultation where we talk through your lifestyle, budget, land (or help you find it), and any ideas or must-haves you have in mind. From there, we create a tailored concept plan to suit your block and goals, with flexibility to refine along the way.

It’s a collaborative process that gives you clear direction and confidence from the very start.

Do you provide house & land packages or source land?
Why is it better to start with a builder instead of an architect alone?

Where do you build?

Our focus is on Adelaide metro and surrounding regions, including:

  • Western suburbs

  • Southern suburbs (down to Sellicks Beach)

  • Select country areas such as Mount Barker, Strathalbyn, and the Murraylands

  • In some cases, parts of the eastern suburbs depending on project scope

If you’re unsure whether your block is in our build zone, just ask — we’ll confirm straight away.
Learn more under Where We Build.

What is the difference between a custom- home builder and a volume builder?
What should I discuss with my builder at the start of a custom home project?

Understanding Costs, Quotes & Contracts

Pricing is where most people get caught out. These questions help you understand what really matters.

What budgets do your homes start from?

Our custom homes typically start from $550k for single-storey designs and $650k for double-storey designs.
Your final investment depends on:

  • Block conditions (slope, soil, and services)

  • Council requirements

  • Your chosen finishes and inclusions

We’ll guide you early in the process, so you understand the likely range before moving forward.

Can you give me a square metre ($/m²) rate for building costs?
What hidden costs should I look for in a builders quote?

Why should I be cautious of low quotes?

Low quotes often exclude essentials like siteworks, retaining walls, or electricals. Those costs don’t disappear — they resurface later as:

  • Variation fees once construction begins

  • Forced “upgrades” to meet your expectations

  • Budget blowouts that make the “cheap” quote more expensive in the end

At Stannard Family Homes, we provide detailed, transparent quotes upfront, so you know exactly what you’re committing to.

Why should I pay for a Preliminary Service Agreement (PSA) instead of getting a free quote?

Design, Planning & Site Challenges

Every block is different. Here’s how we handle complexity before construction starts.

Can you handle tricky sites?

Yes. Designing for challenging blocks is one of our specialties. We regularly create homes for:

  • Narrow frontages (as little as 9m)

  • Sloping or split-level blocks

  • Corner sites with complex access

  • Acreage blocks that maximise views and landscapes

Your home is shaped to your land — never forced onto it.

Do you handle demolition?
What happens during pre-construction?

During Construction

Building isn’t just about the end result — it’s about how the process feels.

How involved will I be during construction?

As much or as little as you like. Our BuilderTrend client portal gives you daily photo updates, logs and milestones, plus a direct messaging tool. You'll always know what's happening on site without needing to chase updates.

How long does each stage take?

How will you keep me updated during construction?

Transparency is central to our process. You’ll always know what’s happening with your build through:

  • Regular progress updates — with photos, milestone recaps, and next steps

  • On-site meetings — at key stages so you can walk through and ask questions

  • Your own online client portal (BuilderTrend) — to track progress, view schedules, and message your project coordinator

We want you to feel confident and excited every step of the way — not stressed or left in the dark.

What makes a builder trustworthy?

After Your Home Is Complete

Handover isn’t the end of the relationship.

What happens after handover?

Our service doesn’t stop once you move in. Every home goes through a handover inspection, and we schedule a follow-up visit three months later to ensure everything is performing as it should. You’ll also have the support of our dedicated Warranty Coordinator, who will be your point of contact for any questions or concerns after handover. They’ll make sure issues are handled quickly and smoothly, giving you confidence and peace of mind long after the keys are in your hands.

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